In July we spoke at FundForum International 2011 on understanding how your existing and future HNW or retail client base is already fundamentally segmenting itself in new ways.
In an interview, with financial journalist Kalpana Fitzpatrick, Roger describes the six most important trends in consumer behaviour as well as the differences in global trends. He also states that there is a lack of connection and understanding between fund managers and consumers which is something that needs to change.